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Gizmodo's booking test: humans were faster

Gizmodo (Japan edition, adapting a US test) gave free-tier Muse three jobs. It instantly booked a 6 p.m. table for two in Midtown and added it to the calendar, but the menu was far over budget and replies were slow. It wrote a strong airline refund letter from a receipt and screenshots, though the airline doesn't take email. Comparing a $1,000+ holiday round trip on Expedia took over 20 minutes with errors, and United blocked the bot, so the writer booked by hand.

GGizmodo ·2026-10-15 ·gizmodo.jp 3 errands done

Try it yourself

Copy this to Muse and replace the [brackets] with your own details:

Using this receipt and flight screenshot, write a polite, well-argued refund request, and tell me how this airline accepts refund requests.

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