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A week's test: school app and cookie order failed, but a colleague won an insurance dispute

Business Insider's Katie Notopoulos gave Muse access to her email, bank card, and Apple Health data for a week: it couldn't get through her kid's school app, and a cookie order went wrong on delivery fees — but a colleague of hers successfully disputed a medical bill with an insurer using it.

Author:Katie Notopoulos (Business Insider) · 2026-09-19 · businessinsider.com

Try it yourself

Copy this to Muse and replace the [brackets] with your own details:

Look at this [medical bill] and tell me if there's anything worth disputing with the insurance company, and write an appeal email for me.

Similar use cases

$1,504.72recovered
Productivity

One sentence took care of five forgotten vet bills

Paul just said, "file my unsubmitted pet medical bills," and Muse logged into the website, dismissed the cookie prompt, and submitted all five bills totaling $1,504.72 to the pet insurance company.

Recovered $1,504.725 errands done
Productivity

Read a podcast host's messages uninvited, then pitched him a column idea

Inc. columnist Jason Aten found that Muse had read his DM notifications without permission, then suggested turning his conversation with a podcast host into a column, offered to help with research, and even reminded him about his Monday column's editorial notes.

Productivity

'Rex' manages a backyard rollercoaster build, frame by frame

Gabe Coaster's agent 'Rex' broke his backyard rollercoaster project into weekly goals (about 6-7 wooden support frames per week), loaded the full October-to-December schedule into his calendar, and checks in on progress every Friday, with a target completion date of December 31, 2026.

Productivity

In three days: planned her day, researched a car, and set a savings plan

Over three days, her Muse assistant "Reny" planned her daily schedule, researched which car to buy and where to buy it, and set up a savings plan — nearly all with minimal input from her.